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Writer's picturehnknudtson

Humanizing the Buying Experience


People want to work with people who are fun and trustworthy. 

 

After working with mostly buyers for just over 3 years, I've found the most success in the showings where I prepare fully, I have information my clients couldn't find online, I set clear expectations, and I ask the right questions. 

 

No one wants to feel pressured or like they aren't understood. One of the best skills you can develop as an agent is reading body language and other non-verbal signals that your clients are giving. Many people struggle to verbalize what exactly they're feeling for a variety of reasons. If you're able to read the room enough to understand what they aren't telling you, you'll have a better connection with your clients and you'll sell more houses.

 

Our job is not to talk people into buying houses, it's to match the perfect home with our client's needs and guide them through the process. Asking the right questions is critical to gauging where your clients are. “Can you see yourself living here?” is a perfect way to re-humanize the experience while also asking your clients to give you a clear indication of their intent to submit an offer on the house. 

 

Creating an easygoing atmosphere throughout your showings and beyond will allow for clearer communication and better understanding. This makes it so much easier to set expectations for all parties while making the buying process fun for your clients.

I would love to set aside some time to strategize your buyer systems. Please use my calendar to schedule a time that works best for you!

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